26 Mar, 2020
ABOUT YOUR FUTURE EMPLOYER Fernland has been providing a wide range of quality horticulture products for 40 years. With a strong commitment to customer services values, the team is extremely efficient in responding promptly to customers, ensuring orders are error free and delivering goods in the most cost effective and swift manner. Headquarters is based at Yandina on the Sunshine Coast and is home to the warehouse distribution centre for all the nursery supplies, turf care products, specialty agriculture products, horticultural structures and landscape supplies; the retail store outlet; and the office administration centre. ABOUT YOUR FUTURE POSITION This dual-role is the dream life-balanced driving role you have been looking for! A minimum of one week’s long-distance driving each month to either Sydney or Cairns with some possible day-trips in between, with the balance of your time spent as a warehouse operations support person. Long-Distance Driving….. As a key customer service advocate, you will not only utilise your exceptional HC safe driving skills to deliver our service promise to our customers, but you will particularly enjoy developing and maintaining strong relationships with them as well. Being a critical member of the customer service team, you take pride in your personal presentation and the presentation of your vehicle. Your vehicle is an airconditioned 2013 Scania G480 (Opti-cruise) with a Maxitrans curtain-sider trailer and tailgate loader. Our customer deliveries span from the Sunshine Coast to Sydney and the Sunshine Coast to Far North Queensland. In appreciation of the time you will spend on the road, we will provide overnight accommodation in Far North Queensland for each long-haul run. As an added bonus, we offer a schedule that allows you to spend the majority of your weekends at home. Warehousing….. You will enjoy working as an integral member of the team delivering exceptional customer service. Reporting to the Warehouse Supervisor, you will demonstrate your ability to efficiently receive, store and dispatch products ensuring customers receive the correct goods as ordered, in a well presented condition and in a timely, efficient manner. You will be proud to deliver Fernland’s values and have a strong work ethic. Your role is diverse and includes picking, packing, wrapping, loading and despatching orders; unloading of vehicles and receipting stock into the warehouse; stock control and assisting with stock take; housekeeping, deliveries, basic non-trades tasks, you have a strong focus and commitment to quality control and safety first and you are a suitable fit for the existing strong company culture. ABOUT YOU Your experience includes at least 5 years’ long-haul driving and delivering exceptional customer service. You hold: a current HC (Heavy Combination Truck) driver’s licence; clean driving history; NTC load restraint qualification; and A forklift licence (LF Class High Risk Licence). You are: physically fit and have the strength and stamina required as the role at times involves heavy lifting; able to work outside in inclement weather—extreme heat, cold; are mechanically adept; prepared to work away from home; and prepared to work some occasional weekends to meet operational requirements. You will be able to demonstrate your: Ability to professionally and safely drive a HC heavy Vehicle Ability to safely operate a Forklift Truck Excellent communication skills and mature customer centric approach Flexibility Excellent time management and organisational skills Ability to Pick and pack orders, receive stock and pack away deliveries in correct locations Punctual and reliability Drive and commitment Ability to use initiative Ability to work independently and in a team Ability to build and maintain productive networks Adherence to company policy and procedure Adherence to Fatigue Management Rules & Regulations Adherence to log book requirements. RECRUITMENT PROCESS To be considered for this position, you will be required to submit a current resume and a covering letter detailing your experience. You will be asked the following questions when you apply: Are you eligible to work in Australia? Do you have your own reliable transport to and from work? How many years’ experience do you have as a long-haul driver? What licences do you hold? Do you hold a forklift licence? What is your hourly rate expectation? You will be required to undergo a pre-employment medical including drug and alcohol screening. Please direct any enquiries regarding this position to firstname.lastname@example.org. Fernland is a smoke free work environment. The application form will include these questions: Which of the following statements best describes your right to work in Australia? Do you have a heavy vehicle driver's licence? Which of the following forklift licences do you have? Do you have experience operating a forklift? Do you own or have regular access to a car? How many years’ experience do you have as a long-haul driver? What is your hourly rate expectation or annual salary expectation? Do you have: 1. clean driving history; and 2. NTC load restraint qualification?